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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will show up. It comprises elaborate information about all the operations that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich variety of tutorial video clips illustrating how to work with our Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, take a gaze at our extensive FAQ section, which contains questions asked by actual people and offers real solutions. We constantly "revamp" our FAQ section with new articles in an attempt to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ section either, you can contact our fantastic team of technical support engineers available 24x7 and eager to help you with any query. Each support ticket you submit will be answered within 60 minutes (the average response time being only twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


Enjoy your own webhosting

I hope you enjoy the webhosting, have an awesome time!